Frequently Asked Questions
How long do I keep access to a course?
Course access is granted for at least 24 months from purchase. If we ever retire a class, we provide downloadable notes and ample notice.
What tools do I need to begin?
Start with florist shears, a bucket for conditioning, and paper tape. Each course includes a detailed materials list with affordable alternatives.
Do you offer certificates?
Yes. Complete required assignments and a final portfolio review to receive a DeepRoot Floristry Certificate of Completion.
Are refunds available?
We offer a 14-day refund window if fewer than 20% of lessons are completed. Contact [email protected] with your order number.
Is foam-free design supported?
Absolutely. Our mechanics focus on reusable or compostable materials and we highlight foam-free alternatives throughout.
Can I learn at my own pace?
Yes. Lessons are pre-recorded with suggested schedules. You can pause, revisit, and re-practice any time during your access period.
Do you cover business topics?
We include modules on pricing, proposals, and client communication to help you operate transparently and sustainably.
Are the courses suitable for complete beginners?
Yes. Our foundations track assumes no experience and builds up core mechanics step-by-step before moving to intermediate projects.